Croase Orchard Surgery

Orleton Surgery

Leintwardine Surgery

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Carers and support

If you provide support to someone who is ill, elderly or has a disability and that person cannot manage without your help then you are a carer. Please let us ... [continue] Carers and support

Change of address

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you will need to ... [continue] Change of address

Complaints policy

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints policy

Forms and information

Our Library contains various instruction leaflets etc. Simply click on the title to download the leaflet you would like to read. Map of Practice Area 2022 New Patient Registration Form.. ... [continue] Forms and information

Home visits

Patients whose illness prevents them from attending the surgery can be visited in their own homes. All home visits are at the discretion of the doctor. If the patient has ... [continue] Home visits

How to register

We have an open list and welcome requests for registration from patients moving within or moving to the practice area. To register with the Practice please visit your nearest surgery and ... [continue] How to register

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way.  We have a zero tolerance policy with ... [continue] Patient rights and responsibilities

Practice boundary

Please see the map of our practice area below. You can also download this map here

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Your local Clinical Commissioning Group

The Practice contracts with NHS England to provide general medical services. Other services are provided through Herefordshire & Worcestershire Clinical Commissioning Group (HCCG). Herefordshire & Worcestershire Clinical Commissioning Group can ... [continue] Your local Clinical Commissioning Group