As we are a dispensing practice most patients can collect their medicines directly from the surgery. All prescriptions are computerised and if you are on regular medication you will receive a print-out listing them. When you require a repeat prescription you can submit the print-out by hand, post or fax indicating the items you require. You can also use our online facility (contact firstname.lastname@example.org for a password). Herefordshire CCG policy is that we stop using email for repeat prescription requests. This facility will be turned off in the near future.
Please allow 48 hours (Monday-Friday) before collection. Please tick all items you require, unticked items will not be issued. For safety reasons we prefer not to take requests by telephone (unless urgent) as this may lead to mistakes. However if you are housebound or have difficulty in posting your request you can ring the dispensaries directly.
Intermittently you will be asked to see a doctor to check your medication is still necessary and appropriate.